by Blaggy on Sun Apr 10, 2005 8:54 pm
These threads are becoming increasingly popular as a 'I think this person is an idiot' I don’t like this 'bouncer.'
In this town it seems as if any slight altercation is blown far out of proportion. No one accept the parties directly involved are at liberty to comment, as they do not have access to the full facts and are not graced with dealing with it first hand.
The use of force in any premises is a, and I stress, A LAST RESORT. The only time a doorman, or anyone actually, is permitted to use 'reasonable' force is when he or she is in a situation where there are NO means of escape or, in the case of doorstaff only, one, or group of patron(s) is engaged in a hostile action towards another. If you have the ability to escape via any means you MUST do so or risk breaking the law.
If a person is asked to leave the premises by a member of the doorstaff or any of the staff for that matter he or she must do so. If the party refuses to do then it is another matter, however 99% of the time if dealt with correctly then he or she will leave with absolutely no problem at all.
If and its a big IF the party will not go of their own accord then a minimal amount of cohesion can be employed to make sure the party is escorted off the property to ensure the safety of other patrons and staff. Again this can be done quickly and effectively WITHOUT causing any harm to either doorstaff or 'offender' 100% of the time UNLESS the party acts in an aggressive manner towards the doorstaff. If this is the case then necessary action is taken through restraint until the party is off the premises and not able to cause any harm to other patrons or members of staff.
Anyone in any sort of state should at that stage call it a night and make there way back home to sleep off the alcohol which again, 99% of the time, is the root cause of the problem in the first place. In the rare 1% of occasions the party may attempt (repeatedly) to regain entry to the premises he or she has been ejected from. At this stage the doorstaff are under NO obligation to deal with person unless he or she is causing damage to property or other patrons waiting to, or just about the enter or exit the premises. However in the case of the SU this also means the car park (still union property and hence part of the premises)
The doorstaff have the right to refuse re-entry and stop any party that has been ejected from attempting to do so. At this stage is at the discretion of the security supervisor to request the duty manager to call the police and request their presence. The law on holding a person until the police arrive is a seriously grey one, if it is reasonable and will not cause anymore harm to the offender or doorstaff it is allowed to restrain the person from causing anymore harm once a crime such as assault has been committed.
If he or she finds himself or herself in a situation where they are able to flee the area they can choose to do so and the doorstaff CANNOT pursue, only leave the police and CCTV to track down the offender.
Assault on a member of doorstaff in St Andrews, unlike many other cities or towns is uncommon hence when it does happen people like to give their input on places like this message board. I am not saying don’t do so, however if you are not in a position to comment for reasons mentioned above then please do not do so.
If you feel a member of doorstaff has wrongly treated you then take their I.D number and make a complaint the FOLLOWING day to the manager of the premises that way grievances are dealt with in the correct way and not by means of flaming by (usually) unregistered users on messages boards such as this.
If you feel you wish to understand (rather than speculate) the role of a doorman then enrol in an SIA approved training course that will qualify you to work on doors and hence be able to make an informed judgement on people that do!
I think that’s enough, hopefully that will be the end yet another of these threads.