Well let's not just sit on out arses typing on a messageboard. We should thrash out some ideas and get some sort of action going. I too am sick of the disgraceful 'customer service' at this university. Here are a few more let downs of the past year or so:
> ResNet is slower than ever and with the worst support from ITS that I have ever heard of.
> People without computers have paid the £50 ResNet charge(included in their rent) supposedly to fund an overhaul of computer rooms in residences. ITS are only just beginning to deal with this, half way through the year. JSA students have seen absolutely nothing for their extra money and most residences will not have better facilities until the middle of next semester at the earliest.
> Anyone remember the dramatic launch of the Universty's energy effeciency scheme in 2002? The idea was that students would be encouraged to save energy by receiving enhanced computers for residences out of the money saved. But wait a minute, haven't we just paid for these new computers(which aren't here)?
Here is the press release if anyone is interested:
http://calvin.st-andrews.ac.uk/external ... erence=367
I love this university, and there are some parts of it which I think are excellent - the academic departments, the access centre and the majority of low level staff whom I see everyday. The Union should really be organising this sort of protest, and all credit to Will McFarlane, he has been working bloody hard.
I put a list of suggestions on the Union's messageboard a while back (
http://www.thesinner.co.uk/messageboard ... hread=5855 ), it has been added to sporadically by other people but the sabs at the union have not bothered responding to a single point raised there. No changes have been made, not even very basic ones like a new sign for the door.
As the organisational face of the students, 'our union' is quite frankly an embarrassment. It should provide an example to the university and local businesses of what students expect. Instead we pay our bar staff £4.10 an hour (below the minimum wage), give them no staff drinks, and absolutely no chances of promotion.