So my girlfriend notices some scorch marks around the gas boiler and we inform eve brown during the inspection.
Three weeks pass.
We then get an information leaflet with our gas bill about looking out for carbon monoxide escaping, tell tale signs are that you get brown marks around the boiler...
We get worried, let eve brown know again and only then do we get someone out who swifly confirms our fears and declares it to be...
"An immediatly dangerous installation which if operated or left connected to a gas supply will be an IMMEDIATE danger to life"
(note i didnt capitolise the immediate, they did :-\ )
So we are without central heating and hot water untill it can be fixed which may also take a while as the boiler itself is twenty years old and the faulty parts are no longer made as they had asbestos in them.
So far all eve brown have been generous enough to do is provide us with an electric heater which will no doubt cost us the world to run. Think we've any chance of getting some money for the bill off them or for living un an unsafe dwelling for so long?!